FAQ

WOLLONGONG'S MECHANIC FAQ

FREQUENTLY ASKED QUESTIONS

At 1st Choice Mechanical Repairs, we appreciate that our customers like to know what type of service they can expect. We have put together a list of our most frequently asked questions for your convenience. On this page, you'll find information about our operating hours, car repairs, warranties and a number of other queries.

If there is anything you wish to know that we haven’t covered on this page, please feel free to get in touch with our friendly team today. 

CAN YOU SERVICE MY CAR IF IT IS UNDER A NEW CAR WARRANTY?

Yes. 1st Choice Mechanical Repairs has suitably trained technicians and the same computer software and Valvoline fluids that match or exceed the oils used by dealers. We guarantee that we can beat their prices and provide a more personalised service where you can actually speak one-to-one with your allocated technician. You can also enjoy peace of mind that your new car warranty will not be voided.

ARE SENIOR CITIZENS AND STUDENTS ELIGIBLE FOR A DISCOUNT?

Yes. We offer a discount on all repairs to both senior citizens and students. You'll benefit from our professional, personalised services as well as our highly competitive prices at an affordable price.

ARE YOU OPEN ON WEEKENDS?

If you want us to carry out car repairs or servicing over the weekend, we do ask you to arrange an appointment at least a few days in advance. This enables us to arrange for the appropriate staff to guarantee your job will be completed on time. It also allows us to make sure we have the correct parts in stock.

HOW OFTEN SHOULD I GET MY 
VEHICLE SERVICED?

Every vehicle is different, but we generally advise servicing annually or every 10,000 km. If you give us a call, we will happily advise on what is best depending on how often you use your vehicle and any other requirements we may need to consider.

HOW DO I CHECK MY ENGINE OIL, WATER AND TYRE PRESSURE?

If you are unsure about any car maintenance essentials, you can always give 1st Choice Mechanical Repairs a ring. We'll take a look at your engine oil, water and tyre pressure completely free of charge. We will also show you how it’s done, so you know how to do it in the future. It is important to point out that some vehicles require special fluids, so make sure you get expert advice to ensure you use the correct type.

WHAT VEHICLES DO YOU WORK ON?

We service and repair all makes and models, new and old, including petrol, diesel, LPGs, light vehicles, 4x4s and small to medium Utes. Our business owner, Andrew, has over 16 years of experience with all vehicles, which means he has greater knowledge of all vehicle systems and requirements than many dealer trained technicians.

WHAT IF I CAN'T BRING MY CAR TO YOUR SHOP?

Not a problem. If you live locally in Wollongong, 1st Choice Mechanical Repairs will happily pick up your vehicle. We are generally open earlier than advertised. Give us a call to see if we are available. If necessary, we can drop you off and pick you up at your place of work, as great customer service always comes first to our team.

WHAT IF MY CAR BREAKS DOWN AT HOME OR WHILE I'M DRIVING?

Don't worry. We provide a low-cost towing service that is cheaper than all our competitor’s call-out fees. We will tow your vehicle to our workshop and diagnose the fault at no cost when possible. Upon obtaining your approval, our technicians will carry out the work needed.

I HEARD A STRANGE NOISE AND THERE IS A LIGHT FLASHING ON THE DASH. CAN YOU HELP?

Yes. We strongly recommend that you never ignore anything unusual with your vehicle. It may be something minor, but it may be an early warning sign of something major. Early detection will help save you money and prevent further issues from appearing . We help keep your cars on the road and will happily address any faults you are experiencing.

WHY SHOULD I CHOOSE 1ST CHOICE MECHANICAL REPAIR?

That’s easy. We take pride in being honest with our customers and providing excellent customer service. Our team puts our customers first as our owner, Andrew, won’t do business any other way. We appreciate that we wouldn’t be here without you and we are dedicated to building strong relationships with every customer who walks through our door.
Testimonials:
WE OFFER ROADSIDE 
BREAKDOWN SERVICES
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